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With access to this website, you agree to adhere to the Terms and Conditions mentioned here. You are bound to these terms and conditions whenever you visit, use, or order from the website. Therefore, kindly go through them carefully in order to keep yourself informed.
These terms and conditions are subject to change any time, without any intimation. So, kindly keep yourself updated.
In case one breaks the Terms and Conditions mentioned here, can prevent you from further use of the website, cancel the order placed by you, and even take required legal proceedings against you.
These Terms and Conditions apply to all the bookings made through this website. Kindly read the following points carefully below:

All Bookings are subject to these Terms.
All services provided are subject to availability. At the time of booking, we will take your credit/debit card details and you authorise the use of this card for any sums that become owing to us. We shall also have the right to require full payment in advance or a deposit at the time of booking in certain circumstances or if the Booking includes the supply of certain items or services. No Booking shall be treated as confirmed until the details and/or payment/deposit described in this paragraph have been provided. 100% cost of hotel accommodation whichever other service you obtain from, either online or by calling our customer service representatives directly, must be received at our end to guarantee the purchase. A receipt will be issued once payment is received.

Room prices are, without intimation, subject to change at any time. Though, guaranteed prices are offered at the time of ordering and during payment. The prices displayed on the Websites are an average per night per person until a rate is selected. Any meals, service or VAT (at the prevailing rate) are included only if specified. A minimum length of stay, deposit, cancellation charge and other conditions may apply to certain rates, as specified. Once a rate is selected on the Websites, the total for your requested stay shall be displayed on the reservation summary. Prices shall be charged in the local currency of the Hotel.

Cancellation Policy and No Shows:
We require full prepayment for the entire stay at the time of the Booking and this is non-refundable and the Booking non-changeable. Prepayment is charged to the credit/debit card supplied at the time of the Booking. Cancellation or non-arrival will result in the forfeiture of the prepayment.

Changes or Cancellation by the Company:
In case we have not booked or have cancelled your Booking, you will be given a full refund but we shall have no further liability to you arising out of such cancellation. We will, however, use reasonable endeavours to try and re-locate any confirmed Booking cancelled by us to an alternative location similar in standard to the Hotel.
Your booking is for a class of room in the Hotel and does not guarantee that you will be able to stay in a specific room or in the same room for the duration of your stay. If you have indicated a preference for a particular room through a “choose your own room” facility on the Website, we will use our reasonable efforts to honour this preference. However, we may need to allocate an alternative room to you for operational or safety reasons. If we need to move you to a different room during your booking for which a lower rate is available than the rate you booked at, we will refund you the difference in the rates.

Refund Policy:
All accommodation purchases are final. In case inability to use the service on your part, or in case of postponement or change of date, time, or venue of the event, no refund will be provided. Refund will only be provided in case the accommodation is not booked by us.

Our services are, specifically but not limiting to, conditioned upon the following prerequisites:

The terms and conditions mentioned here comprise of a binding contract agreement between you/your company and By ordering and purchasing our services, you fully accept the terms and conditions of this agreement. This contract agreement shall be governed by the laws of United Kingdom.

2. ALTERATIONS OF PRICES/DATES/EVENTS is not liable for any alterations, omissions, or changes for any reason. Any alterations, omissions, or changes can be done at the sole discretion of the Company and shall be considered reasonable. It must be duly noted that reserves the right to alter the prices at any time without intimation. If the price is more than the advertised price on the, the price difference must be paid in order to use the service. In case a client wants to cancel his purchase after the increase in price, he will be entitled to a refund of amount already paid. shall not be held responsible or liable for changes of dates or cancellations of conferences/events for which accommodation is booked for.

If the payment of the service is not received, it will be considered a breach of contract, and entitle to end the contract with that client and transfer the services without intimation. Also note, that in this case, any payment already received will be retained by and the any remaining balance shall be payable immediately by that client.

By ordering our services you accept to pay all kinds of taxes, stamp duty fee, or any other charges that are payable by related to the services provided by the Company to you. Also, you will have to pay for all additional services and extras, which are not included in the booking cost.

LIMITATION OF LIABILITY shall not be liable, and cannot make any warrantee for services provided by any third party. Hereby, you accept to waive all liabilities against for any such action, whether intentional or negligible, by any third party.
The Company will not be liable for any indirect, consequential or pure economic loss or any loss of profit, goodwill or opportunity (whether caused by the negligence of the Company, its employees, contractor or agents or otherwise). The Company’s total liability shall not exceed the value of the charges received by it under the Contract.
Nothing contained in the Contract or in any other document referred to or incorporated in it shall be read or construed as excluding any liability for death or personal injury caused by the Company’s negligence or liability for fraud or fraudulent misrepresentation. In any event, cannot be held liable for injury or death suffered by any persons. This will also pertain to loss or damage of personal belongings of the client and guests. cannot be held responsible for alteration or cancellation of bookings, accommodation, or events, or any loss or damage arising because of situations beyond the direct control of the Company, including but not limiting to natural disasters or acts of terrorism.


The Contract and any non-contractual obligations arising in connection with it are governed by English law.

The English courts have exclusive jurisdiction to determine any dispute arising in connection with the Contract, including disputes relating to any non-contractual obligations.

Each party irrevocably waives any objection which it may now or later have to proceedings being brought in the English courts (on the grounds that the English courts are not a convenient forum or otherwise).

While all reasonable efforts have been taken to ensure the accuracy of information on the Websites, the Company does not accept responsibility for errors or omissions and reserve the right to amend, cancel or vary any of the arrangements featured on the Websites without notice. Please note that in certain circumstances, generic photographic images have been used to represent the general style of a particular product or hotel.

PRIVACY POLICY is devoted to ensure that all your private data is protected to the best extent. Whenever you provide us your personal or payment details, we make sure it is encrypted before it gets transferred, so that your privacy is taken care of to full extent by us. We also ensure confidentiality of such data and adhere to not enclosing or transferring such data to any third party not associated directly to the service we provide. It must be noted that does not represent any other party and shall not be liable to loss of data by them.

Congress Makers is a private, independently owned company that offers and provides hotel accommodation for conferences held all around the world. In case of any query please feel free to contact us at